PUBLIC PROTECTOR
REPUBLIC OF SOUTH AFRICA

ANNUAL REPORT 1999
 

REPORT NO 16
 

TABLE OF CONTENTS
 

BACKGROUND TO THE OFFICE OF THE PUBLIC PROTECTOR

REPORT

INTRODUCTION

  • Preparation of this report
  • Award received by the office
  • They year under review

THE ESTABLISHMENT OF REGIONAL OFFICES

  • North West regional office
  • Eastern Cape regional office

STATISTICAL OVERVIEW

  • Cases received and finalised
  • Classification of cases and
  • Manner completed

TYPES OF COMPLAINTS

SPECIFIC INVESTIGATIONS

  • Special reports
  • Cases concerning high-level
    officials and office bearers
  • Illustrative cases

ESTABLISHMENT

  • National office
  • North West regional office
  • Eastern Cape regional office

FINANCES

COMMUNICATION

PUBLIC RELATIONS

  • Events hosted by the Public Protector
  • Public awareness campaign
  • Presentations given, conferences and workshops attended
  • Delegations received
  • Exchange visits

BACKGROUND TO THE OFFICE OF THE PUBLIC PROTECTOR

Appointment mechanism and powers

The Public Protector is appointed by the President, on the recommendation of the National Assembly, in terms of Chapter Nine of the Constitution, 1996. The Public Protector is required to be a South African citizen who is suitably qualified and experienced and has exhibited a reputation for honesty and integrity. The Constitution also prescribes the powers and duties of the Public Protector Act, 1994.

Section 181 of the Constitution ensures that the Public Protector shall be subject only to the Constitution and the law. He/she must be impartial and must exercise his/her powers and perform his/her functions without fear, favour or prejudice. No person or organ of state may interfere with the functioning of the Public Protector�s office.

The Public Protector has the power to investigate any conduct in state affairs, or in the public administration in any sphere of government, that is alleged or suspected to be improper or to result in any impropriety or prejudice. Following such an investigation the Public Protector has to report on the conduct concerned and he/she can take appropriate remedial action. Additional powers and functions are provided for by the Public Protector Act, 1994. The Public Protector may not investigate court decisions. He/she must be accessible to all persons and communities. Other organs of state must assist and protect the institution to ensure its independence, impartiality, dignity and effectiveness.

The Public Protector is neither an advocate for the complainant nor for the public authority concerned. He ascertains the facts of the case and reaches an impartial and independent conclusion on the merits of the complaint.

A brief history of the office

Most democracies have a national ombudsman or similar institution that is empowered by legislation to assist in establishing and maintaining efficient and proper public administration. With the founding of a proper and modern democracy in South Africa, it was decided that such an institution should also form part of the establishment of institutions that will protect fundamental human rights and that will prevent the state from treating the public in an unfair and high handed manner.

During the multi-party negotiations that preceded the 1994 elections, it was agreed that South Africa should have an ombudsman. However, the gender equality activists were of the opinion that the word could be interpreted to mean that the incumbent of this office should always be male. Although �ombudsman� is a gender neutral loan word from Swedish, it was generally agreed that the ombudsman should be given a more descriptive name hence the adoption of the name �Public Protector�.

The Public Protector was established by means of the provisions of the interim Constitution of 1993 and confirmed as an institution that strengthens constitutional democracy by the final Constitution, 1996. The office of the Public Protector came into being on 1 October 1995.

Jurisdiction

The Public Protector has jurisdiction over all organs of state, any institution in which the state is the majority or controlling shareholder and any public entity as defined in section 1 of the Reporting by Public Entities Act, 1992.

Particular powers and duties

During an investigation, the Public Protector may, if he considers it appropriate or necessary:

  • direct any person to appear before him to give evidence or to produce any document in his/her possession or under his/her control which, in the opinion of the Public Protector, has a bearing on the matter being investigated, and may examine such person for that purpose;
     
  • request any person at any level of government, or performing a public function, or otherwise subject to his jurisdiction, to assist him in the performance of his duties with regard to a specific investigation; and
     
  • make recommendations and take appropriate remedial action.

Reporting

The Public Protector is accountable to the National Assembly and must report on his/her activities and the performance of his/her functions to the Assembly at least once a year. The Public Protector must, however, at any time submit a report to the National Assembly on the findings of a particular investigation if:

  • he/she deems it necessary;
     
  • he/she deems it in the public interest;
     
  • it requires the urgent attention of, or an intervention by, the National Assembly;
     
  • he/she is requested to do so by the Speaker of the National Assembly; or
     
  • he/she is requested to do so by the Chairperson of the National Council of Provinces.

Any report issued by the Public Protector must be open to the public unless exceptional circumstances require that a report be kept confidential.

Objectives, mission and values of the office

The objectives of the office of the Public Protector are:

  • to educate and inform the public of the existence of this office and of the services which it offers;
     
  • to facilitate access to our office by the diversity of our community, and to seek equitable remedies for those affected by defective administration;
     
  • to identify systemic deficiencies in the administration and to assist in the identification of solutions; and
     
  • to provide advice to government on matters relating to administrative actions and practices.

Our mission is, accordingly, not only to receive complaints, investigate and recommend corrective action, but also to improve public administration and enhance fairness in the provision of governmental services.

The values guiding us in the accomplishment of these objectives are impartiality, efficiency, accessibility, professionalism, accountability and confidentiality.

In the defence of constitutional rights and in the strengthening of the democratic institutions the intervention of the Public Protector is neither conditioned nor subject to social, economic or political circumstances. It is subject to the Constitution, the law and a deep ethical motivation that has its roots in the dignity of all South Africans as enshrined in the Constitution. The office supports all efforts to consolidate the state under the rule of law and the full recognition of human rights. This is the axis or pivot on which the office revolves.

REPORT

INTRODUCTION

Preparation of this report

The preparation of this report has again been a highly co-operative effort. Again I wish to express my gratitude to everyone involved in this very important task, especially my staff an in particular my Public Relations Office, Nicolette Teichman.

Award received by the office

I am very pleased and proud to announce that in March 1999 my Office received the Human Rights Award form the Law Society of South Africa. The award was given in recognition of our contribution towards establishing a culture of human rights in South Africa. This award reflects the great credit and recognition of the efforts of members of staff of my Office in this field of endeavour, which also forms an adjunct to the mandate given to this institution by the People�s Representatives (Parliament).

The year under review

The emphasis during the year under review fell on the accessibility of my office. Section 182 (4) of the Constitution stipulates that �the Public Protector must be accessible to all persons and communities�. To comply with this injunction and to bring the office closer to the people, I started establishing regional offices. Secondly, to make the office accessible in the sense of people knowing about it, we embarked on a public awareness campaign. Both efforts are reported on in more detail below.

In both the above-mentioned efforts, the limitations of my budget had to be taken into account. I am thus planning to phase in a regional office in each of the provinces (with the exception of Gauteng, where the national office will serve the purpose) over a period of three years as funds become available. Thus also, in the public awareness campaign, efforts were addressed at informing the public of what complaints the office can deal with (and save time spent on having to process complaints not within my jurisdiction) and informing civil servants about the role of the office (to expedite investigations).

Having referred to my limited budget, my perception is that such limitations do not stem from a lack of commitment to fund the office, but rather from fiscal discipline enforced on the public sector as a whole. In practise the result is that I receive the budget I require for a particular year, the following year only. This certainly places the office under pressure to deal with the rise in incoming complaints, but at least allows the office to grow, albeit at a slower pace than we need to.

The year under review saw an increase, in the national office alone, of 35,5% (1278 cases) on the cases received for 1998. There has also been a tendency over the years for complaints to be more in the public eye, or more complex, and to require lengthier investigations. Perhaps illustrative of this tendency is that I had to bring out five special reports during the year under review, whereas it was necessary to do so in only one matter the previous year. Nevertheless, it was possible for the national office to finalise 77% (1660 cases) more cases during the year under review than during 1998.

The combination of limited funds, rise in complaints and lengthier investigations resulted in my staff still being under severe pressure to cope with the workload. Nevertheless they went about their task with high spirit and great dedication. I wish to commend and thank them for that.

THE ESTABLISHMENT OF REGIONAL OFFICES

The first two regional offices were established this year. They are situated in Mafikeng, North West Province, and in Bisho, Eastern Cape Province.

North West regional office

The North West regional office of the Public Protector was opened on 1 April 1999, taking over from its predecessor, the office of the Bophuthatswana Ombudsman. The latter office has a history dating back to 1 July 1981, when it was established under the Control Commissioner Act 39 of 1980. It is believed that the original name and to some extent the content of the Act was influenced by similar legislation to be found in Israel, where the incumbent is known as the �Commissioner for Complaints from the Public�.

During the period preceding January 1994 the office of the Bophuthatswana Ombudsman had been very active in the international forum, with a number of its officers attending conferences hosted by the International Ombudsman Institute (IOI), the Ombudsman Forum of the International Bar Association (IBA), of which forum the then Ombudsman, the late Christopher C Milton, was the Vice Chairman, and the International Association of Civilian Oversight of Law Enforcement (IACOLE), the Board of which Steve Tiro, who at that time was a member of this office, and now with the Independent Complaints Directorate, was elected to.

In 1986 the legislation was amended and consolidated, which had the effect, inter alia, of changing the name of the Act to the Bophuthatswana Ombudsman Act 9 of 1986 and of formalising the use of the name Ombudsman. By the time the Bophuthatswana Ombudsman Act 9 of 1986 was repealed on 31 March 1999, resulting in the demise of that office, there was in place a well established network of offices staffed by experienced investigators and support staff. I was fortunate to have been able to take all this over as my North West regional office. With the regional office situated in Mafikeng, the legislative capital of the North West Province, district offices situated in Mothibistad, Vryburg, Rustenburg, Mabopane and Themba and clinics to areas not served with a permanent office, the office is well placed in terms of accessibility.

During the first ten months to December this year, 3507 initial approaches or complaints were received by the regional office compared to 3312 cases over the same period in 1998, the increase I believe being attributable to the active publicity received through my Public Relations Officer in Pretoria, together with talk shows involving my office. Apart from approaches within the Province, a number have been received from the Orange Free State and the Northern Cape. The latter province will for the present be serviced by the North West office, until the budget allows for the establishment of permanent regional offices in those provinces.

Eastern Cape regional office

This office was officially opened by the Deputy Minister of Justice, Ms Cheryl Gillwald, on 22 June 1999.

I decided that this province should be one of the first to have a regional office due to the difficulties with the administration of that province, on which I had reported previously. Funds, however, were still not available to start a second regional office in the year under review. On the other hand we urgently needed the office in the Eastern Cape. I thus approached the Premier and Director-General to see what could be done. They agreed to provide, temporarily, the infrastructure and resources for the regional office, for which I thank them.

I sent one of my senior investigators, Ms N Thomas, to lead a team of seven investigators in the Bisho office. This team was selected from officials on the establishment of the Province, and then loaned to my office. I wish to thank each and everyone of them for their efforts and dedication.

From its inception until December 1999, this office received in the order of 1160 complaints, 450 of which were transferred from the national office in Pretoria. Complaints relating to specific provincial departments, are as follows:

Department of Welfare

Approximately 540 of the complaints concerned social grants namely disability grants, old age pension and child care grants. Problem areas that have been identified with regard to disability grants, are delays in processing applications for the grants, lack of proper communication between the Department and the beneficiaries concerning the status of their disability grants and a lack of updated and accurate information about the beneficiary. The above resulted in unjustified cancellations of the said grants, causing improper prejudice to complainants. Problem areas with regard to old age pension and child care grants are mainly delays in processing application, cancellations, especially of old age pensions due to inaccurate information about the age of beneficiaries, and unjustified change of paypoints.

Department of Health

68 complaints against the Department were received. Only ten of these have been finalised. Co-operation from the Department regarding matters which have been raised has not been good, despite attempts by my office to resolve the situation by involving the office of the Director-General.

Department of Education

116 complaints against the Department were received, relating mainly to non-payment of salaries and conditions of service, especially benefits on termination of service. Regrettably, many complaints could not be investigated to the point of finalisation due to a lack of co-operation from the Department. From consultations conducted with the Department in an effort to address this situation, it has transpired that the lack of co-operation can be attributed to poor response from the regions from where most of the complaints emanate. The Department also expressed concern about the lack of capacity on their part to deal with queries from my office.

Department of Housing and Local Government

Approximately 61 complaints were received against this Department. Most of these complaints relate to district transitional local councils.

Department of Public Works

The office received approximately 68 complaints about the Department. The majority of these complaints related to conditions of service, especially on termination of service, and undue delays in the processing of payments on termination of services.

Department of Economic Affairs

Few complaints were received against this Department. Those that we did receive all relate to conditions of service.

As can be seen from the above, the result of this experiment with staff on loan was somewhat mixed. Although a beginning was made with the regional office, and that office successfully dealt with many matters, much needs to be done to address the problems in the Eastern Cape. I intend to put in place a regional representative and permanent investigative staff during the course of the year 2000.

STATISTICAL OVERVIEW

Cases received and finalised

Cases carried forward from 1998
(national office): 4767

Cases carried forward from 31 March 1999
(North West regional office): 5667

Cases transferred to the Eastern Cape regional office: 450
 
Period New cases received Cases finalised
  National
Office
North
West
Eastern
Cape
National
Office
North
West
Eastern
Cape
January 1999 298 - - 188 - -
February 1999 355 - - 213 - -
March 1999 369 - - 80 - -
April 1999 437 349 - 164 329 -
May 1999 407 357 - 376 316 -
June 1999 418 361 81 384 300 37
July 1999 402 352 112 423 311 74
August 1999 369 418 106 414 322 62
September 1999 428 443 112 329 346 82
October 1999 522 408 104 349 298 54
November 1999 457 505 102 484 317 41
December 1999 416 314 83 417 243 30
Total 4 878 3 507 700 3 821 2 782 390

Cases carried forward to January 2000
(national office): 5 824

Cases carried forward to January 2000
(North West regional office): 6 392

Cases carried forward to January 2000
(Eastern Cape regional office): 760

Classification of cases and manner completed
Classification in terms of Public
Protector Act
Manner Completed
  Finding made by Public Protector
  Complaint not well-founded Complaint well-founded, but position rectified Complaint well-founded, and recommendation made

 

NO NW EC NO NW EC NO NW EC
Dishonesty with money 1 0 0 0 0 0 1 0 0
Enrichment/improper advantage 2 0 0 0 0 0 0 0 0
Maladministration 2 0 0 5 0 0 1 0 0
Prejudice 339 56 30 273 704 59 0 65 0
Undue delay 26 11 0 83 24 20 1 2 0
No jurisdiction 0 0 0 0 0 0 0 0 0
TOTAL CASES FINALISED IN 1999 370 67 30 361 728 79 3 67 0

NO = National office; NW = North West regional office; EC = Eastern Cape regional office
 
Classification in terms of Public Protector Act Manner Completed
  No further action taken Advise given or assistance rendered Referred to another body to finalize Expected of complainant to exhaust alternative legal remedies TOTAL
  NO NW EC NO NW EC NO NW EC NO NW EC NO NW EC
Dishonesty with money 2 0 0 2 0 0 2 0 0 0 0 0 8 0 0
Enrichment/Improper advantage 1 0 0 6 0 0 0 0 0 0 0 0 9 0 0
Maladministration 10 0 0 20 0 0 3 0 0 1 0 0 45 0 0
Prejudice 98 238 26 349 228 67 125 151 32 27 19 44 789 1461 258
Undue delay 25 4 0 86 1 0 5 0 0 1 33 0 227 75 20
No jurisdiction 316 95 0 1512 540 112 276 562 0 217 49 0 1473 1246 112
TOTAL CASES FINALISED IN 1999 452 337 26 1975 769 179 414 713 32 246 101 44 3821 2782 390

NO = National Office NW = North West regional office EC = Eastern Cape regional office
 

The following information should be useful in interpreting the statistics in the foregoing table:

Finding made

These are cases where I investigated and came to a conclusion on the facts, in favour of either the complainant or the institution/department complained against.

No further action taken:

These are cases where:

  • It is impossible or unnecessary for me to take further action, for example, the complainant informs me that his/her matter has since been resolved by the officials involved;
  • I request a complainant to repeat his/her allegations under oath or affirmation (usually where they reflect on the integrity of another) and the complainant fails to do so;
  • I call for more details and they are not forthcoming from the complainant;
  • The complaint is an anonymous one with insufficient details to place me in a position to pursue it; or
  • The complainant complains to another institution with a copy to my office for my records only, and the former institution resolves the matter.

Advice given or assistance rendered

  • Where I do have jurisdiction, cases classified under this heading comprise mostly those where this office has been approached prematurely. Complainants are informed of the correct procedures to follow in order to pursue their complaint before approaching me again, should that still be necessary. In appropriate cases (where, for example, the complainant is illiterate) my staff would assist by placing the complainant in contact with the right people.
     
  • Where I do not possess the necessary jurisdiction, my policy is nevertheless to assist the complainant by advising him or her of the correct procedures to be followed, and of the most suitable person or body to contact.

Referred to another body to finalise

This action would be taken only in matters where I feel that another body would be the appropriate authority to approach. Where such a referral does take place, I usually request the recipient body to keep me informed of developments.

Expected of complainant to exhaust alternative legal remedies

These are cases where a court of law would be a more suitable forum or where the complainant is already pursuing the matter in the courts.

TYPES OF COMPLAINTS

Some of the more common types of complaints referred to my office include the following:

  • Insufficient reasons given for a decision or no reasons given;
  • The interpretation of criteria, standards, guidelines, regulations, laws, information or evidence was wrong or unreasonable;
  • Processes, policies or guidelines were not followed or were not applied in a consistent manner;
  • Adverse impact of a decision or policy on an individual or group;
  • Unreasonable delay in taking action or reaching a decision;
  • Failure to provide sufficient or proper notice;
  • Failure to communicate adequately or appropriately;
  • Due process denied;
  • A public service was not provided equitably to all individuals;
  • Denial of access to information.

SPECIFIC INVESTIGATIONS

Special reports

During the year under review, I found it necessary and in the public interest to submit special reports to Parliament in the following cases:

  • Report on the Mpumalanga Rural Housing Project (report number 8);
  • Report on the conservation of the Kaaimans River Valley and the estuary (report number 9);
  • Report on the investigation of allegations of nepotism in government (report number 11);
  • Report on the investigation of a public statement made by the premier of Mpumalanga, Mr N Mahlangu, on 22 June 1999 (report number 12); and
  • Report on the alleged irregularities with regard to the affairs and financial statements of the SFF Association, and on the relevant reports of the Auditor-General to Parliament (report number 13).

In the case of report number 13, an additional consideration to report by way of special report was that one of my recommendations required an intervention by the National Assembly.

Since the special reports had been tabled, and are readily available, I do not repeat here what has been reported on in detail in those reports.

Cases concerning high-level officials and office bearers

During the year under review, I dealt with three cases of considerable public interest, since they concerned Director-Generals of state departments or high ranking political office bearers. Consequently I report on these three cases in some detail below:

1. Case number 0687/99

Introduction

Various allegations were made in the media, in particular in the Sunday Times of 21 March and 11 April 1999, accusing Mr A S Mokoena, Director-General: Department of Home Affairs, of being responsible for a number of improprieties and irregularities. I commenced an �own initiative� investigation into these allegations in terms of section 182 (1) of the Constitution of the Republic of South Africa Act, 1996, read with section 6(4) of the Public Protector Act, 1994.

Shortly after the commencement of the investigation, the Minister of Home Affairs appointed Mr M J Sikhosana, then Deputy Director-General in the Department of Public Service and Administration, to investigate the allegations in terms of section 27 of the Public Service Act, 1994 (�the Act�). I considered it appropriate, in terms of section 7(3) of the Public Protector Act, to co-operate with that investigation, and two of my investigators worked closely with the Departmental team, thereby simplifying the investigation and avoiding an unnecessary duplication of efforts.

After the conclusion of the above joint Public Protector-Departmental investigation my office continued with the investigation of various additional issues and I made certain supplementary recommendations as indicated below.

Methodology and terms of reference

The departmental investigator was mandated to investigate the following allegations against Mr Mokoena:

  • Owning and managing a professional basketball team without prior approval of the Executing Authority.
  • Using departmental equipment to run a basketball team, including the use of telephone and fax facilities.
  • Irregular handling of work permit/citizenship applications for the foreign players recruited for the basketball team.
  • Conflict of interest involving approaching a company with an existing contract with the Department of Home Affairs, with a view to seeking sponsorship for the basketball team.
  • Making use of government vehicles for private purposes.

The investigation was wide-ranging and involved the examination of numerous documents and departmental procedures, and interviews were conducted with many individuals, including private citizens and employees of the Department of Home Affairs.

After the investigation, prima facie findings were made which lead to recommendations for disciplinary action to be instituted.

Prima facie findings regarding the alleged owning and managing of a basketball team without approval of the executing authority

  • Mr Mokoena did not obtain approval from the Executing Authority to perform remunerative work outside his employment in the Public Service, which is a transgression of section 30(b) of the Act.
  • Cognisance should, however, be taken of the fact that Mr Mokoena did not conceal his ownership of the franchise of the Premier Basketball League.

Prima facie findings regarding the alleged use of departmental equipment to run a basketball team, including the use of official telephone and fax numbers

In view of the fact that Mr Mokoena by own admission made use of fax facilities for basketball business and did not pay for that usage, it was found that the provisions of Treasury Instruction R2.2 were not adhered to by him.

  • Mr Mokoena furthermore, by own admission used the departmental telephone and fax numbers on the teams� internet website. This was regarded as a serious abuse of office, in that persons who intended doing business with Mr Mokoena regarding his team would, by implication, be invited to make those business contacts at his Home Affairs office. In essence, Mr Mokoena had put his work facilities the telephone and fax at the disposal of his private interests. He therefore transgressed:
  • Public Service Regulation M 4.5.5 in that he used office facilities for work outside his official duties; and
  • Public Service Regulation M 4.4.8 in that he did not use the Public Service�s property and other resources effectively, efficiently and only for authorized official purposes.
  • Although it was established that Mr Mokoena did use the official telephone and fax facilities in dealing with issues related to his team, the extent to which he had in fact abused these facilities or made improper use of them, could not be established with any precision. The result was that the recovery of moneys for such abuse could not be pursued.

Prima facie findings regarding the alleged irregular handling of work permits/citizenship applications for foreign players recruited for the team

At the time, a person applied for a work permit from his/her country of origin. In the past, it was possible to enter South Africa on a visitor�s visa and, while still in the country, have it amended to a work permit. The first application for a work permit will initially be received and handled by the relevant regional office where the person wants to reside. After considering the application, a recommendation will be made to head office, where the application would be finalised. Work permit applications are processed by Immigration Officials of the Department of Home Affairs in terms of the internal delegations of the Department. (It should be noted that Mr Mokoena denied any involvement in the processing of work permit applications for foreign players of his team.)

Mokoena denied any in the processing of work permit applications for foreign player of his team.)

  • Mr Mokoena, as Director-General of Home Affairs, took final responsibility for processing applications for work permits in terms of a delegated power/responsibility. In this regard, the reasonable assumption was that a conflict of interest existed, as some of his team members included foreign players who would, in the ordinary course, have applied for work permits in order to work in South Africa. However, it could not be proven that Mr Mokoena assisted any particular member of his team to obtain a work permit.
     
  • Nevertheless, a letter from the Home Affairs head office regarding the withdrawal of one player�s work permit linked Mr Mokoena directly to the cancellation of the work permit, which constituted a conflict of interest. It appeared from the available documentation, however, that this player had transgressed the stipulations of his work permit and that any person could have informed Mr Mokoena of this, whereupon he might have acted, having been obligated to do so. Such action was in conformity with his evidence.
     
  • It was not possible to establish why this player�s work permit specifically prevented him from playing basketball.
     
  • Although Mr Mokoena had known at least three of his players since 1994/1995, he could not be linked to any irregularity concerning their applications for or receipt of identity documents declaring them to be South African citizens, or in connection with their registration with the Premier Basketball League.
     
  • It was impossible to link Mr Mokoena to these allegations and it must be mentioned that all three players applied for late registration of birth/citizenship in 1994/1995, before Mr Mokoena was appointed in the Department of Home Affairs.
     
  • The letter that Mr Mokoena allegedly gave to these three players to hand in at Market Street could not be found.
     
  • The name of the alleged contact person at Market Street could also not be established.

During the investigation of the above, evidence emerged of a separate fraudulent operation with regard to the issuing of Late birth registration certificates, particularly involving the Market Street and Harrison Street office of the Department. While the departmental investigation team was unable to point out who might have been involved I this operation, information furnished to my office was made available to the Department�s internal anti-corruption unit, which investigated the matter further. A prosecution of certain of the Department�s employees was initiated as a result. The prosecution had not yet been finalised at time of going to print.

  • It should be noted that Departmental officials responded promptly and effectively to amend and correct inadequate procedures when deficiencies contributing to the fraudulent operation were brought to their attention by investigators from my office.

Prima facie finding regarding the alleged conflict of interest: approaching a company with an existing contract with the department for sponsorship

  • The Department of Home Affairs had an existing contract with a computer services supply company. This company was in possession of a document entitled �Sponsorship opportunities with the first professional Soweto basketball team�. Mr Mokoena�s handwriting appeared on a note accompanying the document. The company responded to Mr Mokoena in writing, addressing him in his capacity as Director-General of the Department. The letter set out the circumstances surrounding the request for sponsorship.
     
  • He, however, denied any involvement.
     
  • It appeared that Mr Mokoena had been personally involved in soliciting the sponsorship. In doing so he had contravened the provisions of the Code of Conduct for the public Service as contained in Public Service Regulation M 4.4.5 by engaging in a transaction or action that was in conflict with or infringes on the execution of his official duties.

Prima facie findings regarding the alleged use of state vehicles for private purposes

  • The log books of the vehicles concerned were, contrary to the provisions of Transport Circular No 1 of 1975, as amended, not completed in full detail. Since Mr Mokoena did not have the legal competence to alter the provisions of the relevant Transport Circular, his instruction to alter the way in which log book entries were made, or alternatively his failure to make proper entries of the log books of these vehicles, was unlawful.
     
  • This contravention of paragraph 5.1 of Transport Circular No 1 of 1975, as amended, had denied the Department the opportunity to distinguish between official travel and private use in the Latter case Mr Mokoena could be liable for payment.

In view of the above, Mr Mokoena:

  • Made improper use of government vehicles on 29, 30 and 31 May 1998 and therefore contravened section 20(o) of the Act;
     
  • Caused overtime to be paid to the total amount of R1 633,38 to two officials employed by the Department, and therefore contravened section 7(3)(b) of the Act and section 1(1)(g) of the Financial Regulations;
     
  • In making use of government-owned transport to transport his team during the relevant period, contravened the provisions of Transport Circular No 1 of 1975, as amended, which is, in terms of paragraph 22.1 of the relevant circular, a serious transgression in respect of which disciplinary action should be taken; and
     
  • Did not adhere to the provisions of Transport Circular no 1 of 1975, as amended, in that several unofficial passengers were transported for unofficial journeys between 29 and 31 May 1998.

Summary of recommendations

The departmental team, in consultation with my office, made the following recommendations, which were submitted to the President and the Minister of Home Affairs in terms of the provisions of the Act:

  • It was recommended that Mr Mokoena be charged with misconduct in terms of section 20(a) of the Act, in that he transgressed section 30(b) of the Act by not obtaining approval from the Executing Authority, on recommendation of the Public Service Commission, to perform remunerative work outside his employment in the Public Service.
     
  • It was recommended that cognisance should be taken, however, of the fact that Mr Mokoena did not intend to conceal his business activities relating to the basketball team. Further, it seemed, even at that late stage, that Mr Mokoena could still apply for such permission.

These recommendations expressly did not preclude the recovery of any remuneration received by him, in terms of section 31 of the Act.

It was further recommended that:

  • In relation to the use of the official telephone and facsimile machine, and in view of the fact that it could not be established that Mr Mokoena transgressed any provision in section 20 of the Act, no formal charge of misconduct be instituted against him;
     
  • In relation to not adhering to Treasury Instruction R2.2, Mr Mokoena be reminded of the provisions of the relevant Treasury Instructions;
     
  • In relation to the use of the departmental telephone and fax numbers on his basketball team�s website, Mr Mokoena be charged with misconduct in terms of section 20(t) of the Act, in that he contravened the provisions of the Code of Conduct for the Public Service as contained in Public Service Regulations M.4.4.8 and M 4.5.5;
     
  • Mr Mokoena be charged with misconduct for transgressing section 20(t) of the Act, in that he contravened the provisions of the Code of Conduct for the Public Service Regulations M.4.4.5 by engaging in a transaction or action that was in conflict with or infringes on the execution of his official duties;
     
  • Mr Mokoena be charged with misconduct in terms of section 20(b) of the Act, which stipulates that an officer who performs or causes or permits to be performed or connives at any act which is to the prejudice of the administration, discipline or efficiency of the department, office or institution of the state, in that his instruction to alter the way in which log book entries are made, or alternatively his failure to make proper entries of the log books of these vehicles, was in contravention of paragraph 5.1 of Transport Circular no 1 of 1975, as amended;
     
  • The Department take steps to ensure that logbooks are completed as prescribed in the Transport Circular No 1 of 1975, as amended;
     
  • Mr Mokoena be charged with misconduct, in terms of section 20(o) of the Act, in that he made improper use of the property of the state under circumstances not amounting to an offence, in that he on or about 29, 30 and 31 May 1998, in Durban, caused two government vehicles to be used for private purposes;
     
  • In terms of section 20(t) of the Act, Mr Mokoena be charged with misconduct in that he contravened the provisions of the Code of Conduct for the Public Service as contained in the Public Service Regulation M 4.4.8 by not dealing with public funds and other resources effectively, efficiently and only for authorized official purposes, in that he, on or about 20, 30 and 31 May 1998, in Durban, caused two Home Affairs officials to do his private work;
     
  • Mr Mokoena be charged with misconduct, in terms of section 20(t) of the Act, in that he contravened the provisions of the Code of Conduct for the Public Service as contained in Public Service Regulations M 4.4.8 by not dealing with public funds and other resources effectively, efficiently and only for authorized official purposes, in that unofficial passengers were transported for unofficial journeys between 29 and 31 May 1998 in contravention of Transport Circular No 1 of 1975, as amended.

At that stage, there was insufficient evidence to formulate charges of misconduct against Mr Mokoena regarding additional allegations listed below and that fell outside the mandate of the Departmental team. It was recommended, therefore, that should further evidence come to light, it should be forwarded to me who was continuing with the investigation.

Mr Mokoena was charged as recommended and a departmental disciplinary hearing was convened before an independent chairperson.

Additional allegations regarding matters falling outside the mandate of the departmental team and investigated by the Public Protector.

Allegations were made in respect of two officials attached to the Anticorruption Unit in the Department of Home Affairs who were allegedly performing private duties at Mr Mokoena�s personal residence.

Allegations were made in respect of 21 illegal immigrants that were in custody at the Edenvale Police Station and where the then Director-General: Department of Public Service and Administration, Dr M P Ncholo, was implicated. Dr Ncholo, however, denied these allegations, and made available documents indicating the legal status of the alleged illegal immigrants. (Please refer to the separate report on this investigation below).

Mr Mokoena allegedly declared an amnesty and approved that officials at Market Street would not be charged for misconduct committed before February 1998 and such charges were subsequently withdrawn.

My investigation into these matters continued and, shortly after the above-mentioned charges were put to Mr Mokoena in the Departmental enquiry, the office found sufficient prima facie evidence to warrant the recommendation that two additional charges (dealt with in detail below) be put to him as part of the same proceedings.

Failure of Mr Mokoena to recuse himself from a decision to appoint certain persons to the establishment of the Department of Home Affairs

Prima facie findings

  • Mr Mokoena had requested the Chief Director: Human Resources and Ethical Conduct in the Department of Home Affairs, to arrange the appointment, at a clerical level, of two previously privately-employed male domestic workers as security personnel at his own disposal.
     
  • Mr Mokoena benefited directly from the appointment of his two domestic workers to the establishment of the Department of Home Affairs in that, while they continued to perform the same domestic tasks as they did before their appointment as administrative clerks, Mr Mokoena was no longer required to pay their salaries.
     
  • In the circumstances, Mr Mokoena had benefited improperly from his decision to appoint the two men in the Department and his action in instructing other employees of the Department to implement his decision.
     
  • The appointment of the two men at a clerical level was irregular as they did not perform and were not employed to perform work of a clerical nature.

Recommendation

It was recommended that Mr Mokoena be charged with misconduct for transgressing section 20(t) of the Act in that he contravened the provisions of the Code of Conduct for the Public Service as contained in Public Service Regulations M 4.4.6 by failing to recuse himself from an action or decision which resulted in improper gain and, further, that he failed to declare his interest in the decision.

Prejudice caused to the administration, discipline or efficiency of the Department of Home Affairs.

Allegation

Mr Mokoena initiated an amnesty at the Market Street office of the Department of Home Affairs. This amnesty was granted to at least one employee, a Ms V, before she had appeared before a disciplinary hearing. This decision was taken where the inspecting authority within the Department had advised him that sufficient evidence existed to charge her with misconduct in the form of theft of state moneys.

Applicable policy

Mr Mokoena�s memorandum setting out the details of the amnesty provided inter alia that any grant of amnesty would be available only to �serving and dedicated employees who clearly were determined to turn a new page and were committed to clean administration in future�.

Prima facie findings

  • The Director-General, as head of department, possesses the delegated authority in terms of Regulation A4.1 of the Public Service Regulations to ensure the efficient management and administration of his department, including inter alia the maintenance of discipline.
     
  • A head of department is designated as the accounting officer in terms of section 15 of the Excheequer Act, 1975. He is, in terms of section 34(1) of the Act, required inter alia to determine the amount of any loss and to instruct the person responsible for the said loss to repay the amount determined within 30 days.
     
  • A head of department has, in terms of section 21 and 22 of the Public Service Act, 1994, a discretion regarding whether or not an employee is to be investigated or charged.
     
  • However, Treasury Instruction W 9 is a peremptory provision that requires that any state moneys misappropriated by an employee shall be recovered from such employee.
     
  • A departmental investigation had revealed that there was sufficient evidence to charge Ms V with misconduct relating to the misappropriation of state moneys, and indicated that the amnesty policy was contrary to policy on misconduct.
     
  • Mr Mokoena, as head of department, failed to comply with his obligation under the law to ensure the efficient management and administration of his department, especially in regard to the maintenance of discipline. He also failed to comply with his obligation to establish whether the employee in question had, indeed, misappropriated any state moneys and, if so, to recover such moneys.
     
  • It was submitted, therefore, that Mr Mokoena either caused or permitted to be performed an act that both deprived the state of the opportunity to recover moneys improperly removed from its control and that such act was prejudicial and inimical to the administration, discipline and efficiency of the Department in that a serious act of misconduct was condoned arbitrarily and without good reason.
     
  • It was submitted also that sound legal and policy considerations dictated that an amnesty could not be granted prior to either a confession or a finding of guilty by a competent body. The granting of amnesty implies that an act of misconduct is being forgiven. Where no act of misconduct has been found by an independent and competent body to have been committed, the putative granting of amnesty is, at best, meaningless, and, at worst, open to many kinds of abuse and manipulation.

Recommendation

It was accordingly recommended that Mr Mokoena be charged with misconduct for transgressing section 20(b) of the Act, in that he contravened the provisions of Public Service Regulation A 4.1, and section 34(1) of the exchequer Act, 1975, read with Treasury Instruction W 9 by granting amnesty to Ms V in circumstances where he was obliged to at least attempt to recover fro her all moneys allegedly misappropriated by her.

Conclusion

These recommended additional charges against Mr Mokoena were forwarded to the President and Minister of Home Affairs for their decision. However, before they could be considered or a decision reached to prefer these further charges against Mr Mokoena, and before the presiding officer in the departmental disciplinary enquiry delivered his fingers, the Director-General resigned from his post, and the matter was regarded as concluded.

My office continues to follow up on certain ancillary issues that arose during the investigation of the allegations against Mr Mokoena. These are:

  • The appointment and continued employment or otherwise of mr Mokoena�s domestic staff as employees of the Department of Home Affairs;
     
  • The recovery of monies subject to the amnesty announced by Mr Mokoena,; and
     
  • The finalisation of the prosecution of those alleged to be involved in the fraudulent girth certificate operation in the Johannesburg offices of the Department.

2. Case number 1622/99

Introduction

During the course of an investigation by my office into allegations of irregularities concerning the Director-General of the Department of Home Affairs, Mr A S Mokoena, I became aware that the Director-General of the Department of Public Service and Administration, Dr M P Ncholo, had been appointed by the Minister of Home Affairs to conduct a preliminary departmental investigation into the same allegations.

Allegations surfaced, however, to the effect that Dr Ncholo would be an inappropriate appointment for this task as he was facing similar allegations to those levelled against Mr Mokoena. The allegations against Dr Ncholo included the assertion that, while employed as a public servant, he was engaged in private business activities. Such business activities were said to amount to remunerative work in contravention of section 30(b) of the Public Service Act, 1994, which prohibits outside employment without permission of the �executing authority� (i.e. the Minister) acting on the advice of the Public Service Commission.

It appeared fairly early, however, that Dr Ncholo had, in fact, obtained the necessary permission and his continued engagement in such outside remunerative work entirely regular.
 

A further allegation forming the basis of the contention that Dr Ncholo was an inappropriate appointment as investigator of the allegations against Mr Mokoena was that he had been the beneficiary of assistance by the Director-General of Home Affairs. Dr Ncholo was stated to be so �indebted� because of the alleged improper release from police custody of 21 farm workers illegally employed on one of his family�s farms. It was this alleged improper release from lawful custody that formed the substance of the Public Protector�s investigation.
 

Methodology

The Public Protector�s investigation took the form of interviews with several officials and others, some more than once, in order to ascertain the facts of the matter and to clarify the relevant procedures involved in the release from custody. Several exchanges of official correspondence and departmental notices were obtained and perused in order to establish the context within which the events had taken place.

At the conclusion of the investigation my preliminary findings were put to Dr Ncholo for his comment.

The Public Protector expresses his appreciation for the generally frank, open and helpful attitude displayed toward his office by all officials approached for assistance during the investigation.

Findings

It was established that members of the South African Police Service (SAPS) had, on Tuesday 13 October 1998, arrested 21 farm workers employed on a farm owned by Dr Ncholo. They were arrested because they were in possession of neither passports from their country of origin (Mozambique), entry visas from South African authorities, nor work permits authorising them to be employed in South Africa.

It appeared from correspondence furnished to the Public Protector�s office that Dr Ncholo�s farm manager had, prior to the arrest, been alerted to the illegal status of a group of some eighty of is employees and had been advised by the Department of Home Affairs of the steps required to legalise the presence of the employees in South Africa. The farm manager had been instructed to inter alia obtain passports for the employment contracts would be issued, valid until 31 January 1999. These instructions had been issued to the farm manager pursuant to directions sought and furnished from the office of the Director-General: Home Affairs. The Public Protector�s office was informed that this process had been commenced but not yet completed at the time of the arrests.

The 21 arrested employees, apparently forming part of the group of eighty, were incarcerated at the Edenvale Police Station, east of Johannesburg. The arrest and incarceration of suspected aliens by the SAPS is regarded as normal procedure and reflects a standing co-operative relationship between the SAPS and the Department of Home Affairs.
 

As this event took place at a time when the employees were urgently required to assist with the harvest, Dr Ncholo had requested assistance from the Department of Home Affairs after he had been informed (correctly) that the South African Police Services are not permitted to authorise the release from custody of persons illegally present in South Africa. This is a responsibility to be exercised only by Immigration Officers in the employ of the Department of Home Affairs.

Dr Ncholo was referred, ultimately, to the office of the Director-General: Home Affairs who, he was informed, would be in the best position to offer assistance. The Director-General: Home Affairs issued an instruction to certain officials of the Department of Home Affairs that the arrestees were to be released from custody and placed on section 41 permits. Permits in terms of section 41of the Aliens control Act 96 of 1992, read with Regulation 22(1) in terms of the Act, are a reflection of the status of the bearer as illegally present in the Republic, but allow the bearer to remain in the country on a temporary basis (a departure date is specified in the permit) in order to wind up their affairs and leave the country. Once they have left South Africa, the individual concerned is free to initiate or resume the ordinary application process to enter South Africa for a variety of purposes, including seeking employment.

After the intervention of two immigration officers, who signed the necessary release warrants, the arrested employees wee released from custody at the Edenvale Police station and transported to Carmel Farm, where they were living and working at the time of their arrest. The process of issuing them with section 41 permits commenced the following day when Home Affairs officials went to Carmel Farm. Farm management was informed that the section 41 permits were apparently intended to act as a temporary arrangement pending the issuing of B1-17 employment contracts.

Following the completion of this process, Dr Ncholo offered the officials a quantity (8 containers/crates) of vegetables as a gift of appreciation for the assistance rendered. There appears to have been some reluctance to accept the offer of the gift but, after the officials were persuaded that the vegetables were not intended to be a bribe of any kind, the offer was accepted and the vegetables removed from the farm. Some were apparently taken by the officials themselves, while two of the crates were delivered by them to the offices of Mr Mokoena. Mr Mokoena was, however, apparently not in the office for several days and was accordingly not in a position to either accept or reject the gift. In any event, when he was made aware of the presence of the vegetables, he declined to take advantage of the offer. The Public Protector�s investigator was informed that the vegetables were stored in a refrigerator in a communal kitchen at the Department of Home Affairs, from where they later disappeared, removed by a person or persons unknown.

Conclusions

Release from custody

B1-17 employment contracts are usually issued to migrant mineworkers in terms of a series of bilateral agreements between South Africa and the BLS states and Mozambique. In recent years, however, for a variety of reasons, the practice has emerged for these contracts to be made available to other categories of workers, including agricultural workers.

In terms of the law, these contracts are granted to South African-domiciled prospective employers in order to allow them to recruit employees at recruitment centres established near a number of border towns. The employer presents his B1-17 �no objection� contract to an official at the recruitment centre and is then permitted to select prospective employees from among those job-seekers present. The selected individuals then present themselves to the immigration control officers at the border post where their passports are then endorsed and they are permitted to enter the country. The B1-17 contrast is issued for a fixed period of time and requires renewal after permission is obtained from the Departments of Home Affairs and of Labour. These Departments are required to indicate that they have �no objection� to the proposed employment contract. Renewal of the employment contract requires the employees to physically leave the country and re-enter through the border post in order to have their passports stamped with new visas.

At the time of the events described above, and because of the serious levels of unemployment in South Africa, the Departments of Home Affairs, Labour and Agriculture were undertaking a review of the practice of extending the availability of the B1-17 employment contract to a wider range of categories of work. In order, however, not to pre-empt the outcome of the review and also not to unnecessarily inconvenience businesses then reliant upon such contracted foreign labour, a flexible approach was adopted in what was in effect, a transition phase. Thus, for example, a concession to extend a then-existing contract in respect of construction workers for a period of a few months was granted on 12 June 1998. Similarly, in a circular to all Regional Directors dated 30 July 1998, their attention was drawn to an �interim arrangement� in terms of which B1-17 permits could be extended to 31 January 1999.

Irregular instructions

It is clear, firstly, that, in terms of the law, it was ordinarily irregular for the Director-General to have issued the instruction to allow the eighty illegal immigrants to remain in the country pending their obtaining passports and, thereafter, being issued with B1-17 contracts, also while still in the country. The group of eighty workers illegally and would continue to be in the country illegally should they not be required to leave the country at some point and return through a designated border post and obtain the requisite visa stamped into their passports. Similarly, B1-17 contracts cannot ordinarily be issued in respect of persons already present in the country, for the reasons set out above. While the Minister of Home Affairs, and the Director-General by delegation, have wide powers of discretion in terms of the Aliens Control Act, such discretion does not extend to the instructions issued in the instant case. At least, the illegal workers ought immediately to have been placed on section 41 permits. Even then, however, they ought to have left South Africa at some stage in order to obtain passports, B1-17 employment contract exemptions and visas.

Secondly, for the Director-General: Home Affairs to have authorized the release from custody of illegal migrants without first having placed them on section 41 permits was also stated to be irregular. Indeed, several officials appeared to have complied with the instructins only reluctantly, being aware of the absence of clear legal authority for the actions they considered themselves required to take.

The two instructions by the Director-General of Home Affairs discussed above should be, and were, considered within the context of a changing policy environment and cannot simply be divorced from the realities existing at the time. Nevertheless, it was not clear even then that Mr Mokoena�s instructions were either necessary or reasonable, even within that context. There was a sense in which the Department�s admirably flexible and pragmatic approach appeared to have been taken too far in this case. Albeit that the employer stated that it was reliant upon these workers, the extent to which the Director-General was prepared to go to �assist� appeared to have been unusual and certainly caused some considerable degree of disquiet among some of the officials.

Acceptance of gifts

My investigation revealed no suggestion that the consignment of vegetables were anything other than a gift offered in appreciation of the assistance given by the Department and its officials at short notice and at a most inconvenient hour. It bears mentioning that Mr Mokoena acted appropriately and in terms of paragraph C.5.3 of the Public Service Regulations promulgated on 1 July 1999, when he apparently declined to take advantage of the proffered gift.

On the other hand, the apparent acceptance of the gift of vegetables by certain of the other officials involved may be disapproved in the circumstances. Given that they had misgivings about the legality of the instructions to release the illegal workers, their conduct may arguably have fallen foul of the above-mentioned provision, which reads as follows:

�An employee-

C.5.3 does not use her or his official position to obtain private gifts or benefits for herself or himself during the performance of her or his official duties nor does she or he accept any gifts or benefits when offered as these may be construed as bribes.� (emphasis added)

Recommendations

Release from custody

The impression gained during the course of the investigation was that the particular incident described was an isolated one and had arisen within a particular factual and legal context that no longer exists. Certainly, the Department of Home Affairs advised that the original policy was then being far more firmly enforced. In addition, the person who had issued the irregular instructions was, at the time of the conclusion of the investigation, no longer the incumbent in the office of the Director-General. Furthermore, any illegal worker involved in the matter had since been either required to leave the country or had had their presence legalised. It appeared, therefore that the matter had been resolved appropriately by the Department and that it was unlikely that a similar incident would take place.

Irregular instructions

Despite the foregoing, however, certain matters required additional comment. It emerged during the investigation of the and at least one other concurrent investigation involving the Department of Home Affairs that there existed within that Department some perception of a climate of fear, uncertainty and insecurity. It was difficult either to ascertain the extent of this perception or to ascribe that climate to any one particular factor, but senior management could not entirely escape some responsibility for such an unhappy state of affairs. This perceived atmosphere seemed to have contributed, in the instant case, to compliance with what were understood to be irregular instructions, despite strong misgivings by various officials.

It was clear from paragraph C.3.2 of the Code of Conduct for the Public Service that an employee is required to do no more that �(execute) all reasonable instructions by persons officially assigned to give them, provided these are not contrary to the provisions of the Constitution and/or any other law �(emphasis added).

There was and is, therefore, no obligation on any employee or official to carry out or implement an illegal instruction. Conversely, and by necessary implication, such employee or official has the right to query an instruction that is suspected to be irregular or illegal. I do not, by these comments, wish to encourage widespread insubordination. Rather I consider that it would be acceptable for an employee in appropriate circumstances to respectfully draw to the attention of the giver of the instruction the basis upon which the propriety of that instruction is considered to be open to doubt. If the supervisor persists in the instruction, the employee would be quite within his or her rights to then request that the instruction be reduced to writing, together with a recordal that the employee has expressed reservations in that regard or, indeed, has refused to comply with the instruction. This would not only provide the employee with a limited degree of protection (depending upon the nature or grossness of the illegality), but it would also facilitate any later investigation of the dispute.

I accordingly recommended that the Department of Home Affairs consider disseminating an appropriate circular to its entire staff along the lines discussed above. It was hoped, thereby, to encourage a tolerant atmosphere conducive to wholehearted efficiency, and to open and respectful intra-departmental relationships.

Acceptance of gifts

Disciplinary action against the various officials who accepted the gift of vegetables was not recommended. Two particular considerations militated against such a course of action. Firstly, the Public Protector�s investigating officer was unaware of these actions by certain of the officials concerned prior to the interviews conducted with them in the course of the investigation into the allegations against Dr Ncholo. They were, consequently, not warned that anything said by them during the discussions could be used against them. It would, therefore, have been inappropriate to proceed against them in any way in consequence of the frank and open manner in which they assisted the investigation.

Secondly, and in any event, I had concluded (see above) that there was no suggestion that the vegetables were either intended or understood to be in the nature of a bribe. On the contrary, they were an ex post facto expression of appreciation that apparently played no part in securing the assistance of either the Department or its officials.

For these reasons, I did not believe it would be either fair or utilitarian to pursue this aspect further.

Lastly, it was thought appropriate to raise the possibility of a reconsideration of the provisions of the policy in regard to the receipt of gifts as set out in the Code of Conduct. Preliminary research available to my office seems to indicate that the policy is out of step (and unnecessarily restrictive) compared with other countries operating subject to a constitutional dispensation. While I made no recommendation on this issue, a channel was opened for further discussion.

3. Case number 583/98

Introduction

The complainant alleged that the African National Congress may have had a financial interest in the development of the drug Virodene P058; that the Minister of Health at the time, Dr N Zuma, may have taken or considered taking certain legislative steps to further this interest and that the Deputy President at the time, Mr T Mbeki, may have brokered an agreement in terms of which the affairs of the closed corporation developing Virodene would have been administered by a government appointee, paid out of the public purse.

In this matter, I invited comments from several parties connected to the development of Virodene. I requested written comments from both the then Deputy President of South Africa and the then Minister of Health. I also had discussions with officials from the South African Police Service and the Medicines Control Council (MCC). Written inputs were also received from certain newspaper journalists.

Investigation

A considerable amount of information and documentation was received from the MCC. This gave me a good insight into the processes followed by the developers of Virodene in their endeavours to have Virodene registered as a medicine and to conduct clinical trials with Virodene. It further demonstrated the decision-making process of the MCC in considering the applications brought by the developers of Virodene (Cryopreservation Technologies CC or CPT).

i) In certain correspondence in my possession between the MCC and the Minister of Health, the Chairperson of the Council expressed concern at statements made by Mr X, a member of CPT, that the ANC and/or certain high office bearers of the state were to receive improper advantage from CPT. The Chairperson of the MCC, stating that he had no way of knowing whether or not the information was correct, requested the Minister�s explicit assurance to the contrary.

From documentation received from both the MCC and the Minister of Health, it was evident that the above statement had caused considerable consternation. In December 1997, the Minister wrote to both the Acting Secretary General of the ANC and to Mr X, the Administrator of CPT, requesting information on this matter. In both her letters, the Minister stated that she was not aware of any proposal wherein the ANC would be allocated 6% shareholding in the close corporation developing Virodene. She also stated in both letters that she was not aware of the origin of such a proposal and that it was a matter of great concern to her Ministry.

In another letter in my possession written by the Legal Coordinator of the ANC to the Secretary of CPT, the following is said: �The ANC has absolutely no knowledge of this matter; has had no dealings with CPT and has authorised no one to enter into any agreement or to be in any way associated with your present or future business concerns on its behalf��

In the court action between members of CPT to prevent other members (such as Mr and Mrs X) from manufacturing or selling Virodene, the majority of the members stated under oath that they believed the statement by Mr X to be false. They also stated under oath that it was a great embarrassment for them that the government had been drawn into the conflict between members of CPT by the improper conduct of Mr and Mrs X.

Mr X, the Administrator of CPT, in response to the Minister�s enquiries, stated that �at no time have they considered or intended to allocate or offer any member of Government or the Health Department, National or provincial with any of these shares and no such offer or suggestion has or will ever be made.� He apologised to the Minister for his previous poor choice of words and explained that the �6% of shareholding was intended for individuals or organizations who have done much to promote an awareness of the cause of HIV/AIDS patients as well as Virodene, and who are not yet aware that they are to receive such shares or benefits for their selfless dedication of efforts.�

The Minister then wrote back to the MCC to the effect that she had found no evidence of impropriety.

ii) On the allegation that the Minister of Health may have taken or considered taking certain legislative steps to further a financial interest of the ANC in the development of the drug Virodene, it is evident from the above that I could not find any indications that any person in government had any improper financial dealings with CPT or that any person may have had improper vested interests in the development of Virodene.

I nevertheless scrutinised the legislative procedures followed by the Department of Health when it introduced the Medicines and Related Substances Control Amendment bill during the course of 1998. The proposed legislation drew widespread criticism from numerous interested groups, including the MCC. However, from none of this criticism could I infer that the proposed legislation was in any way influenced by the situation with regard to the development of Virodene.

iii) On the allegation that the Deputy President may have brokered an agreement in terms of which the affairs of the company developing Virodene would have been administered by a government appointee, paid out of public purse, I received the following information from the Deputy President, the Minister of Health, the legal representatives of members of CPT and through legal documentation lodged in the court action between members of CPT:

The members of CPT approached government on their own initiative after the first clinical tests on Virodene appeared to be positive. The members of government who were approached for funding of additional clinical tests, were Dr Zuma, as Minister of Health, and the then Deputy President, in his capacity as Chairperson of the Cabinet Committee on HIV/AIDS.

Dr Zuma informed me that her interest in further research into Virodene had arisen from the alarming rate at which HIV infection is growing. In January 1997, the Virodene researchers gave a presentation to Cabinet, as a result of a request that Dr Zuma had made through the Deputy President. According to Dr Zuma, testimonies of two people who had benefited greatly from Virodene, as well as the scientific arguments advanced by the researchers, persuaded the government that further research into Virodene should be encouraged.

Accordingly, the Departments of Health and Trade and Industry were charged with the responsibility of determining the nature and extent of any assistance which the government might extend.

I was informed by the Deputy President that towards the end of 1997, he and the Minister had become aware that a dispute had arisen among the Virodene researchers. Apparently they were worried that if the dispute were not resolved, it could have resulted in the sale of CPT to persons who might sell Virodene at unaffordable prices, should Virodene have been licensed as efficacious medication. The dispute might also have led to the termination of the research, or to the inability of the researchers to co-operate with the MCC, which at the time had indicated its willingness to reconsider the Virodene protocol. Both the Deputy President and the Minister thought this should be avoided and accordingly met the researchers in an effort to persuade them to settle their dispute amicably. During these discussions, the idea was put forward that the government might appoint an interim administrator for CPT in an effort to resolve the dispute. The option arose because both sides accepted the neutrality of the government.

From the court documentation at my disposal, it is evident that the dispute was eventually resolved through the courts. An independent interim administrator was appointed without any government intervention. No public funds were requested by CPT for this purpose and none were provided.

Conclusion

During this investigation, I could not find any evidence that the then Minister of Health, the then Deputy President, or any other person performing a public function had any financial interest in the development of Virodene P058. The Minister and the Deputy President became involved in this matter in their capacities as the Minister responsible for the Department of National Health and the Chairperson of the Cabinet Committee on HIV/AIDS respectively. I could also not find any evidence that the changes made last year to the Medicines and Related Substances Control Amendment Act, were in any way influenced by the situation with regard to the development of Virodene.

Illustrative cases

To provide further insight into the type of complaints dealt with during the year under review, a selection of complaints received and finalised, which are illustrative of some of the functions and responsibilities of my office, follows below:

Case number: 1056/92

I received a complaint against the KwaZulu-Natal Department of Traditional Affairs. The complaint was that a certain chief, in his capacity as Chairperson of the Emazizini Traditional Authority, had refused to entertain the complainant�s applications for �Permission to Occupy Certificates� in respect of his residential site situated at Obanjeni, as well as two trading sites at Newstand, KwaZulu-Natal. �Permission to Occupy Certificates� are issued by the Department of Traditional Affairs. Before such a certificate can be issued, the consent of the relevant Traditional Authority is required. This is to ensure that the site in question has not already been allocated to someone else, or has not been set aside for other purposes.

Our investigation revealed that the complainant had been informed by the Traditional Authority to follow the normal procedure, but had refused or failed to do so. It also transpired that the two trading sites in Newstand did not belong to the complainant. They had belonged to his father who had left them to the complainant�s mother. This was apparent from a �Certificate of Determination of Heir�, signed by the magistrate of Dukuza, on which this was clearly stated.

My office informed the complainant that we had not found that he had suffered improper prejudice as a result of either the Department or the Traditional Authority. He was therefore advised to follow the correct procedure as regards the residential site at Obanjeni.

The Department had also, in responding to our office, requested us to tell the complainant to vacate the trading sites at Newstand. We responded to the effect that it would be beyond my powers to do so.

Case number: 125/95

The complainant was employed by a Municipal Council (which later become defunct) up until his retirement in 1995. Almost three years after his retirement, the new Transitional local Council, which replaced the Municipal Council, was still refusing to pay his pension benefits, alleging that there were no documents from the former Municipal Council to prove that he had contributed to the pension fund.

The complainant�s attorneys unsuccessfully pursued the matter with the new Transitional Local Council and finally requested my office to assist the complainant. We took the matter up with the Transitional Local Council and it was proved that the complainant had indeed been a contributor to the pension fund.
A sum of R35 000.00 was subsequently paid out to him.

Case number: 683/97

Mr X complained to my office that the Department of Home Affairs refused to grant his application to have his forenames and date of birth changed. According to Mr X, he had registered his birth in 1985 at the age of 16, but the official who had completed the forms at the time, had written the forenames and year of birth incorrectly (1968 instead of 1967). He had been applying to have his names and date of birth altered since 1995, but this had been refused because he had been unable to provide supporting evidence. Here the complainant pointed out that he had been born in the Eastern Cape, that his parents were illiterate and that consequently events of his life had not been documented.

I raised this complaint with the Department of Home Affairs on several occasions. The matter of having the complainant�s forenames changed was resolved after the first letter. However, regarding the change in the date of birth, we established that in terms of an internal policy, the Department of Home Affairs requires documentary evidence substantiating such an application. This could consist of:

  • An affidavit from one of his parents (which was not possible to obtain in this case as the complainant maintained that his parents were nowhere to be found);
     
  • A baptismal certificate issued within 5 years of the date of birth (in this case, the baptismal certificate had been issued 29 years after the complainant�s birth); or
     
  • Any other document (which the complainant was also unable to provide).

The next stage of our investigation was to examine the available documentation held by the Department. We scrutinised the original forms signed by the complainant in 1985 and noted some inconsistencies in his version. It was nevertheless impossible for us to establish whether or not the complainant�s date of birth was registered incorrectly at the time.

The last stage of our investigation was to evaluate the fairness of the Department�s policy whilst having due regard to the laws which might be applicable. We noted that the Identification Act provides for the inclusion of a person�s date of birth in the population register. An identity number is then allocated to every person, whose particulars are included in the population register. The identity number includes such person�s date of birth.

I was therefor