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Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.


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Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 73 of 2022/23 on an investigation into allegations of undue delay by the Department of Mineral Resources and Energy to investigate complaints of improper conduct by the officials of the department relating to the issuing of mining permits, mini
03/31/2023
Report No. 73 of 2022/23 on an investigation into allegations of undue delay by the Department of Mineral Resources and Energy to investigate complaints of...
Report No. 78 of 2022/23 on an investigation into allegations of victimisation, irregular appointment and unfair dismissal of Mr. ZPM Boshielo by Air Traffic and Navigation
03/31/2023
Report No. 78 of 2022/23 on an investigation into allegations of victimisation, irregular appointment and unfair dismissal of Mr. ZPM Boshielo by Air Traffic...

Latest News

Acting Public Protector Releases Investigation Reports
31/03/23

As the financial year 2022/2023 comes to a close, the Public Protector South Africa (PPSA) has traversed another fulfilling year of service to the People of South Africa, particularly... [read more]

Public Protector's notice on Phala-Phala investigation delivered to affected and implicated persons
11/03/23

The Public Protector South Africa (PPSA) confirms that on 10 March 2023, a notice in terms of section 7(9) of the Public Protector Act 23 of 1994 read with Rule 42(1) and 41(1) of the... [read more]